When the page exists but the answer quotes someone else
In a GEO audit it looks like this: the brand is mentioned, yet the model explains the category through a third-party review, because the product page carries no short block with a definition, evidence and limits.
- Evidence
- Check the prompt matrix: mentions present, owned citation absent; citation context resolves to an external source.
- Owner action
- Add an answer block to the opening sections, tie it to the FAQ and sources, then re-run the prompts.
- Limit of the conclusion
- This is a structural precondition. Without live measurement, uplift stays N/A rather than a proven result.